Shipping & Delivery
You can purchase your items online and have them delivered directly to your door. Here you’ll find everything you need to know about shipping, delivery and managing your order.
How much is shipping?
Shipping cost to your area is calculated and displayed on the invoice before check out. Combined shipping can be calculated by changing the quantity or adding multiple items to the same cart. If we don’t see ship to your area, please we would inform you
Shipping and delivery estimates
Once your order is confirmed and payment has been received, we begin preparing your item(s) for dispatch. Estimated delivery timeframes will be shared with you directly on WhatsApp based on product availability and your delivery location.
Delivery times are estimates only and may vary depending on your location within Abuja (or beyond, where applicable). Since delivery can be affected by factors outside Blessed Kings’ control once your order leaves our facility, we cannot be held liable for delays — however, we will work closely with you to ensure a smooth delivery experience.
We keep you informed
After payment confirmation, you’ll receive an order confirmation on WhatsApp with your order details. Once your item is ready and has been dispatched, we’ll send you a shipment update — including tracking details where available, or an estimated delivery window where tracking isn’t provided.
For orders requiring special handling or transport (e.g. larger salon equipment), our delivery partner will contact you directly to arrange a delivery time that works best for you.
Delivery options
For bulky and heavy items (e.g. salon chairs, styling stations, large equipment), your order will be delivered to your front door (ground floor only) or loading dock (for multi-story buildings). Deliveries cannot be made to underground car parks, as delivery vehicles are unable to access these areas.
You may be required to assist the delivery rider/driver with unloading items from the vehicle. We recommend having someone available to help. If you’re unable or unwilling to provide assistance, please let us know before your order is dispatched — additional help may be arranged for an extra fee.
Available for selected items in certain locations for an additional fee. This service includes delivery to your room or space of choice (ground floor only) by two people. Please ensure the item will fit through your doors/entrances beforehand. This does not include unpacking, assembly, or removal of packaging.
Available for selected items in certain locations for an additional fee. This service includes carrying (ground floor only), unpacking, assembly, and removal of packaging. Please confirm beforehand that the item will fit through your doors/entrances.
For smaller, non-bulky items, deliveries may be left in a secure location if no one is available to receive the package. Otherwise, our delivery partner will contact you via WhatsApp to reschedule delivery or confirm an alternative address.
For security reasons, we’re unable to deliver to unmarked or shared locations without a reachable contact. Please provide a clear delivery address and an active phone number for coordination.
What time will my order be delivered?
We (or our delivery partner) will contact you on WhatsApp to arrange a suitable delivery day and time. Deliveries are generally made between 9 am and 5 pm on weekdays, though this can sometimes be as early as 8 am or as late as 7 pm depending on traffic and route.
After-hours, public holiday, or weekend delivery may be available for an additional charge — please contact us to discuss.
We’ll do our best to give you an approximate delivery time, but many factors (traffic, weather, road conditions) can affect this, and we can’t always guarantee exact timeframes. Delivery windows may occasionally change without prior notice.
Non-bulky items
For smaller items shipped via courier or dispatch rider, deliveries are typically made between 9 am and 6 pm. Once your item has been dispatched, we’ll send you tracking information (where available) via WhatsApp so you can follow its progress.
Please note: we’re unable to guarantee an exact delivery time, and our delivery partners may not always be able to call ahead before arriving.
Do I have to be around for delivery?
Unless Premium Delivery was selected, you (or someone on your behalf) will need to be available to assist the delivery rider/driver with unloading the item from the vehicle. We recommend having someone available to help.
Please note: where a delivery day has been agreed with you and/or our delivery partner, and you are unavailable or unwilling to accept the goods at that time, you agree to be responsible for any additional charges arising from the delay — including return transport, storage, restocking, or redelivery costs.
Non-bulky items
For smaller items, deliveries may be left in a secure location if no one is available to receive the package. Otherwise, our delivery partner will contact you on WhatsApp to reschedule delivery or confirm an alternative address.
I need to change my shipping address
If you have not yet received your shipment notification, you may still be able to amend your delivery details please contact Blessed Kings on WhatsApp as soon as possible.
If your order is already in transit, please contact Blessed Kings on WhatsApp immediately so we can try to coordinate with our delivery partner.
What happens if my delivery goes missing or is damaged?
In case of any problems with your delivery, Blessed Kings will be in direct contact with our delivery partner to resolve the issue as quickly as possible and with as little inconvenience to you as we can manage. We will make every effort to reach you and keep you informed of the progress, and where appropriate, arrange a replacement.
If you have already received your order and find that it is damaged, please contact Blessed Kings on WhatsApp within 2 business days of your delivery date.