Frequently Asked Questions
Find answers to all your questions shopping with Blessedkings. Our FAQs covers all details about purchasing, shipping, delivery, returns, and more.
Shopping & Payment
Can I see products before buying?
Not everyone is comfortable with buying salon equipments online without seeing them in-person – we get it. You can book a Virtual Appointment to take a better look at your favourite products over video call, from the comfort of your home. To find out if a particular product is available for viewing, look for “See this product virtually” icon on the product page. Alternatively, drop by at our warehouse-style store in abuja’s south-east.
By eliminating showrooms, we keep our costs low – and pass those savings on directly to you.
What's virtual appointment
Not everyone is comfortable with buying salon equipment online without seeing them in-person – we get it. Sometimes images and description may not answer all questions you have with a particular product. A Virtual Appointment provides you with the opportunity and convenience to see certain aspects over video call, such as material texture, seat firmness, mechanisms in action and more. Even if you’re still in the research stage, one of our salon Specialists can work with you and provide you with the expert advice you need to create your dream outdoor living area.
What are my payment options?
Not everyone is comfortable with buying salon equipment online without seeing them in-person – we get it. Sometimes images and description may not answer all questions you have with a particular product. A Virtual Appointment provides you with the opportunity and convenience to see certain aspects over video call, such as material texture, seat firmness, mechanisms in action and more. Even if you’re still in the research stage, one of our salon Specialists can work with you and provide you with the expert advice you need to create your dream outdoor living area.
Do you sell wholesale or in bulk?
Yes, we work with salon chains and distributors on bulk orders. Message us with the products and quantities you need for a custom quote.
Can I pay in installments?
We accept most credit and debit cards and bank transfer.
Shipping & Delivery
How much is my shipping?
Shipping cost to your area is calculated and displayed to you before check out. Combined shipping can be calculated by changing the quantity or adding multiple items in your order.
Do you deliver outside Abuja?
Yes, we deliver nationwide. Delivery cost depends on the item and destination — see Shipping & Delivery for details.
How long does delivery take?
Typically 1–3 business days within Abuja and 3–7 business days to other states, depending on location and item size.
Is showroom pickup free?
Yes, collecting your order at our Gwarinpa showroom is always free.
When will i get my items?
Items are estimated to ship from our warehouse within the timeframe indicated on the invoice. From there, the transit time estimates how long it takes for the item to be delivered to you after it ships. Transit time is displayed on the invoice after check out. In the case where items in the same order have different timeframes, blessedkings may choose to ship the items together when all items become available.
Do i have to be home for delivery?
For bulky & heavy items, your order will be delivered to your front door (ground floor only) or loading dock (in the case of multi-story). You may be required to assist the delivery driver in unloading these items from the delivery vehicle. We recommend inviting someone over to help. If you are unable, or unwilling, to provide such assistance, please contact us prior to proceeding with your order. Assistance may be available for an additional fee.
For non-bulky items, deliveries may be left in a place deemed secure by the carrier if no one is available to accept the package. Signature on delivery is not required for service provided by these carriers. Otherwise, the carrier will leave a card advising you to schedule a new delivery or alternatively amend your delivery address.
Can i change my shipping address
If you have not yet sent your shipment details you may be able to amend your details, please contact the Blessedkings Customer Service.
If your order is already in transit, please call the Blessedkings Customer Service immediately.
Returns & Refunds
What's blessedkings return policy?
We offer a 30-day return policy for our products. If you are not fully satisfied with your purchase, you can return your undamaged product to Blessedkings within 30 days of purchase for a full refund. Please contact us to request a return. Products that are marked Refurbished, or Clearance are not eligible for the 30-day return.
Can I return a product?
[Placeholder — needs your input: what’s your return window, and what condition must the item be in?]
How do i return something?
Once you’ve submitted your return request, you’ll receive an call confirming your estimated refund amount. If you agree to proceed, we/our carrier will contact you within two (2) business days to arrange collection. Please use the original packaging.
How long would it take to recieve my refunds?
Once we receive & inspect your item, a refund is initiated immediately.
Warranty
What's Blessedkings warranty policy?
All Blessedkings-branded products are covered by Blessedkings Limited Warranty, unless otherwise indicated. Please check our Warranty page for more details.